24/7 MONITORING & SUPPORT

Your Store's Health & Security
Is Our Priority

Regular updates, security monitoring, performance checks, and day-to-day store management - so your store stays fast, secure, and up to date while you focus on growing your business.

Complete Maintenance & Support

Everything your ecommerce store needs to run smoothly, securely, and efficiently

Real-time Monitoring

24/7 monitoring of your store's performance, uptime, and security threats with instant alerts.

  • Uptime Monitoring
  • Performance Tracking
  • Instant Alerts

Security Updates

Regular security patches, malware scanning, and firewall protection to keep your store secure.

  • Security Patches
  • Malware Scanning
  • Firewall Protection

Performance Optimization

Speed optimization, caching setup, image compression, and database optimization for faster loading.

  • Speed Optimization
  • Caching Setup
  • Database Optimization

Regular Backups

Scheduled backups of your entire store - files, database, and configurations - so your data is always safe and recoverable.

  • Daily / Weekly Backups
  • Secure Cloud Storage
  • One-Click Restore Ready

Dedicated Support

24/7 technical support via email, chat, and phone - with priority ticket handling and monthly reports so you're always in the loop.

  • 24/7 Technical Support
  • Priority Ticket Handling
  • Monthly Reports
OUR EXPERTISE

We Work With

Expert maintenance and support for all major ecommerce platforms

Shopify

Theme updates, app maintenance, and store optimization services

Theme & App Maintenance Monitoring

Magento 2

Enterprise-level maintenance, performance tuning, and security hardening

Development Maintenance

WordPress

WooCommerce maintenance, plugin updates, and security monitoring

WooCommerce Plugin Support
SW

Shopware

Complete Shopware maintenance, updates, and performance optimization

Development Updates

Custom CMS

Maintenance for custom-built ecommerce solutions and proprietary systems

Custom Solution Support
SUPPORT SERVICES

Beyond Maintenance: Proactive Support

We don't wait for things to break. Our proactive approach catches issues early - keeping your store fast, secure, and running at all times.

Bug Fixes & Troubleshooting

Quick identification and resolution of technical issues before they affect your customers.

Content Updates

Regular content updates, product additions, and seasonal changes to keep your store fresh.

Performance Reports

Monthly performance reports with insights and recommendations for improvement.

Organized Request Tracking

Every request is tracked and visible - you always know what's in progress, what's done, and what's next. No chasing, no guessing.

Asana / Trello

For task tracking and progress updates.

Slack / Microsoft Teams

For quick communication.

Google Workspace

For documents and sheets.

Average Response Time: 1–2 Business Days.
Start work with us
MAINTENANCE PLANS

Choose Your Maintenance Plan

Flexible plans customized to your business needs and budget

Basic Care

Start from $499/month

For small stores with basic maintenance needs

  • Magento / Shopify core updates
  • Weekly backups
  • Security monitoring
  • Uptime monitoring
  • Minor content edits
  • Product uploads (up to 10/month)
  • Email support
  • Monthly health check
  • Basic accessibility checks
Get Started
Most Popular

Professional Care

Start from $999/month

For growing businesses needing comprehensive support

  • Everything in Basic Care
  • Product management (up to 50/month)
  • Collection / category updates
  • Priority email & chat support
  • Emergency fixes
  • Dedicated account manager
  • SLA response times
Get Started

Enterprise Care

Start from $1,999/month

For large stores requiring premium, high-level support

  • Everything in Professional Care
  • Unlimited routine content updates
  • Product management (100+/month)
  • Landing page updates
  • Conversion rate improvements
  • Checkout / UX improvements
  • Advanced speed optimization
  • Monthly strategy call
  • Priority support
  • Real-time monitoring
  • Custom development hours
  • Multi-store support
  • Ongoing WCAG Compliance Reviews
Get Started

Ready for Worry-Free Maintenance?

Tired of technical headaches? Let's build a maintenance plan that prevents problems, boosts speed, and keeps your store secure. Your peace of mind is the goal.